To what extent do callers follow the advice given by a non-emergency medical helpline (NHS 111): A retrospective cohort study

National Health Service (NHS) 111 helpline was set up to improve access to urgent care in England, efficiency and cost-effectiveness of first-contact health services. Following trusted, authoritative advice is crucial for improved clinical outcomes. We examine patient and call-related characteristic...

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Bibliographic Details
Main Authors: Mable Angela Nakubulwa, Geva Greenfield, Elena Pizzo, Andreas Magusin, Ian Maconochie, Mitch Blair, Derek Bell, Azeem Majeed, Ganesh Sathyamoorthy, Thomas Woodcock
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2022-01-01
Series:PLoS ONE
Online Access:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9022858/?tool=EBI