TECHNOLOGICAL FORECASTING & SOCIAL CHANGE IMPACT OF DIGITALISATION ON SERVICE DELIVERY IN DUBAI'S RETAIL INDUSTRY

Digitalization brought about by the Covid-19 pandemic has revolutionized many aspects of businesses, magnifying their opportunities and challenges in the market. The global retail sector is no exception. Several changes have transpired in the sector, such as increased preference for online shopping...

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Bibliographic Details
Main Authors: Sangeeta Malhotra, Shikha Singh, Tajwar Hussaini Amity
Format: Article
Language:English
Published: University of Kragujevac 2024-09-01
Series:Proceedings on Engineering Sciences
Subjects:
Online Access:https://pesjournal.net/journal/v6-n3/8.pdf