Dimensions that characterize loyalty of internal customers in health services

Introduction: satisfaction of internal members of any organization, in particular those which provide medical services, is of a great interest and importance when it comes to achieve high levels of satisfaction and, therefore, loyalty of both patients and their families. Objective: to determine di...

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Bibliographic Details
Main Authors: Ingrid Helga Steffanell-De León, Marcia Noda-Hernández, Yussy Arteta-Peña, Julio Cesar Ávila-Álvarez
Format: Article
Language:Spanish
Published: Universidad de Ciencias Médicas de Guantánamo 2023-01-01
Series:Revista Información Científica
Subjects:
Online Access:https://revinfcientifica.sld.cu/index.php/ric/article/view/3929