The Impact of E-Commerce on Hotel Management: Evidences from a Sample of Tuscan Hotels
Presenting the results of a survey conducted in 2013 on a sample of 17 Tuscan hotels, this article analyses the impact of e-commerce on hotel management. It focuses on turnover, profitability and organization. The collected information suggests that the share of OTA related sales has become undoubte...
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| Format: | Article |
| Language: | English |
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University of Bologna
2014-12-01
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| Series: | Almatourism |
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| Online Access: | http://almatourism.unibo.it/article/view/4775 |