PENGARUH FAKTOR-FAKTOR MANAJEMEN MUTU TERPADU TERHADAP PROSES BISNIS INTERNAL DAN KEUNGGULAN BERSAING INDUSTRI MANUFAKTUR YANG MEMPEROLEH ISO 9000 DI JAWA TIMUR

The purpose of the study is to analyze and test the influence of leadership, employee involvement, information, and relation with suppliers on internal business process and competitive advantage of manufacturing industries in East Java. The study was carried out at 110 manufacturing companies in Eas...

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Bibliographic Details
Main Author: Sri Hadiati
Format: Article
Language:English
Published: Petra Christian University 2007-01-01
Series:Jurnal Manajemen dan Wirausaha
Subjects:
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/16787