Linking human resources practices to employee engagement in the hospitality industry: the mediating influences of psychological safety, availability and meaningfulness

Purpose – Drawing on self-concept theory, this study evaluates the mediating effects of employees' psychological states on the relationship between human resources (HR) practices and employee engagement. Design/methodology/approach – Through random sampling, 434 customer-contact frontline emplo...

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Bibliographic Details
Main Authors: Md Karim Rabiul, Ahmad Edwin Mohamed, Ataul Karim Patwary, Tan Fee Yean, Siti Zaitun Osman
Format: Article
Language:English
Published: Emerald Publishing 2023-05-01
Series:European Journal of Management and Business Economics
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/EJMBE-12-2020-0347/full/pdf