Linking human resources practices to employee engagement in the hospitality industry: the mediating influences of psychological safety, availability and meaningfulness
Purpose – Drawing on self-concept theory, this study evaluates the mediating effects of employees' psychological states on the relationship between human resources (HR) practices and employee engagement. Design/methodology/approach – Through random sampling, 434 customer-contact frontline emplo...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2023-05-01
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Series: | European Journal of Management and Business Economics |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/EJMBE-12-2020-0347/full/pdf |