Tingkat Kepuasan Pelanggan dari Kualitas Jasa Layanan
Recently, consumers become more critical. They criticize whenever they found the quality of service offered was not according to what had already been promised. On the other hand, quality of service became the sword of marketing program. Thus, these two elements go hand in hand to retain consumers....
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| Formatua: | Artikulua |
| Hizkuntza: | English |
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Bina Nusantara University
2009-09-01
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| Saila: | Journal the Winners |
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| Sarrera elektronikoa: | https://journal.binus.ac.id/index.php/winners/article/view/705 |