Text Mining of User-Generated Content (UGC) for Business Applications in E-Commerce: A Systematic Review

In the Web2.0 era, user-generated content (UGC) provides a valuable source of data to aid in understanding consumers and driving intelligent business. Text mining techniques, such as semantic analysis and sentiment analysis, help to extract meaningful information embedded in UGC. However, research o...

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Bibliographic Details
Main Authors: Shugang Li, Fang Liu, Yuqi Zhang, Boyi Zhu, He Zhu, Zhaoxu Yu
Format: Article
Language:English
Published: MDPI AG 2022-09-01
Series:Mathematics
Subjects:
Online Access:https://www.mdpi.com/2227-7390/10/19/3554