Student satisfaction assessment using Servqual approaches in receiving banking services
Customer satisfaction is one of the important assessment indicators that cannot be ignored in every service activity, especially in the business world, which is centered on service activities, one of which is the banking world. In this study, we try to focus on assessing the satisfaction of banking...
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| Format: | Article |
| Language: | English |
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Universitas Kanjuruhan Malang
2020-07-01
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| Series: | Jurnal Ekonomi Modernisasi |
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| Online Access: | http://ejournal.unikama.ac.id/index.php/JEKO/article/view/4005 |