Comparing Facebook as an interactive communication tool for companies in LatAm and worldwide

Social networks have changed the communication rules between companies and their stakeholders. Facebook became an important tool of communication strategies to promote interaction and dialogue. The objective of this study is to analyze how companies in LatAm and worldwide are managing the interactio...

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Bibliographic Details
Main Authors: Paul Capriotti, Ileana Zeler
Format: Article
Language:English
Published: Universidad de Navarra 2020-06-01
Series:Communication & Society (Formerly Comunicación y Sociedad)
Subjects:
Online Access:https://revistas.unav.edu/index.php/communication-and-society/article/view/37728