Comparing Facebook as an interactive communication tool for companies in LatAm and worldwide
Social networks have changed the communication rules between companies and their stakeholders. Facebook became an important tool of communication strategies to promote interaction and dialogue. The objective of this study is to analyze how companies in LatAm and worldwide are managing the interactio...
Main Authors: | Paul Capriotti, Ileana Zeler |
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Format: | Article |
Language: | English |
Published: |
Universidad de Navarra
2020-06-01
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Series: | Communication & Society (Formerly Comunicación y Sociedad) |
Subjects: | |
Online Access: | https://revistas.unav.edu/index.php/communication-and-society/article/view/37728 |
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