Healthcare experience design: A conceptual and methodological framework for understanding the effects of usability on the access, delivery, and receipt of healthcare
Health information technology (HIT) is a key component of healthcare today and has the potential to help support the quadruple aim of patient-centered healthcare. The access, delivery, and receipt of healthcare involves many stakeholders interacting with different HIT, and the usability of HIT is kn...
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| Format: | Article |
| Language: | English |
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Hong Kong Bao Long Accounting & Secretarial Limited
2020-12-01
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| Series: | Knowledge Management & E-Learning: An International Journal |
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| Online Access: | https://www.kmel-journal.org/ojs/index.php/online-publication/article/view/460 |