Using information communication technology to identify deficits in rural health care: a mixed-methods evaluation from Guatemala

Background: In August 2014, the Centre for the Studies of Equity and Governance in Health Systems (CEGSS) in Guatemala launched an online platform, which facilitates complaints about health services via text messages. The aim is to collect, systemise and forward such complaints to relevant instituti...

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Bibliographic Details
Main Authors: Katharina Wahedi, Walter Flores, Claudia Beiersmann, Kayvan Bozorgmehr, Albrecht Jahn
Format: Article
Language:English
Published: Taylor & Francis Group 2018-01-01
Series:Global Health Action
Subjects:
Online Access:http://dx.doi.org/10.1080/16549716.2018.1455347