Veteran Patient Experience Academy: Putting Veterans First
With a national priority to make the Veteran Health Administration (VA) a leading customer service organization and provide patient-centric services to veterans and their families, the Wilmington VA Medical Center (W VAMC) partnered with the University of Delaware’s Department of Hospitality and Spo...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2021-07-01
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Series: | Journal of Patient Experience |
Online Access: | https://doi.org/10.1177/23743735211034619 |