Evaluating ISO 9001:2000 Certified and Non-Certified Organizations in Brazilian Leather-Footwear Chain

This study analyzes the Management Practices and Results constructs from several ISO 9001:2000 certified and non-certified organizations in the Brazilian leather-footwear chain in order to identify possible differences in performance between those and to determine the Motivation construct that led t...

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Bibliographic Details
Main Authors: Marcelo Hoss Almeida, Carla Schwengber Ten Caten, Mariliz Gutterres
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2010-05-01
Series:Brazilian Journal of Operations & Production Management
Subjects:
Online Access:https://bjopm.emnuvens.com.br/bjopm/article/view/79