The Impact of Servant Leadership on Proactive Service Behavior: a Moderated Mediation Model

Abstract As the implementers of government policies, junior civil servants bear the responsibility of providing services to the public. Whether they can put themselves in the people’s shoes and show more active service consciousness directly reflects the government’s management ability and the reali...

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Bibliographic Details
Main Authors: Yinan Zhang, Yue Yin, Weilin Su
Format: Article
Language:English
Published: BMC 2024-03-01
Series:BMC Psychology
Subjects:
Online Access:https://doi.org/10.1186/s40359-024-01669-x