Lean Management in the Banking Industry: A Case Study

The purpose of this paper is to discuss the application of lean principles in the banking industry. The difference between AS-IS and TO-BE process parameters represented the main effects of the improved process using lean tools such as value stream mapping, as well as lean techniques such as central...

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Bibliographic Details
Main Authors: Vanja Grozdić, Jelena Demko-Rihter, Slađana Benković
Format: Article
Language:English
Published: University of Novi Sad, Faculty of Technical Sciences 2023-12-01
Series:International Journal of Industrial Engineering and Management
Subjects:
Online Access:http://www.ijiemjournal.uns.ac.rs/images/journal/volume14/IJIEM_343.pdf