Measuring E-Satisfaction Performance Based on Customer Smart Shopping Feeling and Confident

Recently, many people have been switching from conventional shopping to digital shopping. Even so, people feel that online shopping is less secure. Finally, many consumers search for information online before shopping at online stores. This study investigates how webrooming affects consumers’ experi...

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Bibliographic Details
Main Authors: Mahmud Mahmud, Febrianur I F S Putra
Format: Article
Language:English
Published: Politeknik APP 2023-05-01
Series:Jurnal Manajemen Industri dan Logistik
Subjects:
Online Access:https://jurnal.poltekapp.ac.id/index.php/JMIL/article/view/1080