Virtual conversational agents versus online forms: Patient experience and preferences for health data collection

ObjectiveVirtual conversational agents, or chatbots, have emerged as a novel approach to health data collection. However, research on patient perceptions of chatbots in comparison to traditional online forms is sparse. This study aimed to compare and assess the experience of completing a health asse...

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Bibliographic Details
Main Authors: Hiral Soni, Julia Ivanova, Hattie Wilczewski, Alexandra Bailey, Triton Ong, Alexa Narma, Brian E. Bunnell, Brandon M. Welch
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-10-01
Series:Frontiers in Digital Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fdgth.2022.954069/full