Pattern of Identifying Factors Affecting Formation Process of Customer Loyalty in Electronic Stores
E-loyalty refers to stable support of e-tail customers and trying to address the issue of loyalty in the electronic environment. This term, e-loyalty combines two areas of information technology in the Internet and the concept of loyalty in behavioral issues and addressing this expression requires a...
| Format: | Article |
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| Language: | fas |
| Published: |
University of Sistan and Baluchestan
2011-06-01
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| Series: | پژوهشهای مدیریت عمومی |
| Subjects: | |
| Online Access: | https://jmr.usb.ac.ir/article_641_e7f2103c3a08986ca297a7165f16f57d.pdf |