Pengaruh Kualitas Layanan terhadap Kepuasan Konsumen pada Rumah Makan Bujang

This study aimed to examine the influence of service quality to customer satisfaction in RM Bujang. The sample in this study is the customer who ever ate at RM Bujang. Samples were collected by using a accidental sampling. There are 150 responder which have been fulfilling the conditions needed. The...

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Bibliographic Details
Main Authors: Harly Hakubun, Djoko Wijono
Format: Article
Language:English
Published: Universitas Proklamasi 45 Yogyakarta 2014-06-01
Series:Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship
Subjects:
Online Access:https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/153