Enhancing Product Excellence and Business Growth Approaches for Small and Medium-Sizes Pastry and Bakery Enterprises

TThis research aims to comprehensively assess the production facilities, production performance, operating income, the marketing mix, supporting services, and strategy development within Small and Medium-Sized Enterprises (SMEs) in the pastry and bakery industry. The study includes 41 respondents,...

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Main Authors: Wawan Bagus Santoso, Wuryaningsih Dwi Sayekti, Dyah Aring Hepiana Lestari
Format: Article
Language:English
Published: Politeknik Pariwisata NHI Bandung 2023-12-01
Series:Jurnal Kepariwisataan
Subjects:
Online Access:https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/959
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author Wawan Bagus Santoso
Wuryaningsih Dwi Sayekti
Dyah Aring Hepiana Lestari
author_facet Wawan Bagus Santoso
Wuryaningsih Dwi Sayekti
Dyah Aring Hepiana Lestari
author_sort Wawan Bagus Santoso
collection DOAJ
description TThis research aims to comprehensively assess the production facilities, production performance, operating income, the marketing mix, supporting services, and strategy development within Small and Medium-Sized Enterprises (SMEs) in the pastry and bakery industry. The study includes 41 respondents, comprising business owners, seven employees, 30 consumers, and three expert chefs in the pastry and bakery field. A mixed-method approach, combining descriptive qualitative and quantitative analyses, was employed. The research involved both qualitative exploration of respondents' perceptions and quantitative measurements of production performance and marketing effectiveness. Findings revealed satisfactory product quality, yielding profitable results from an average daily production of 100 bread loaves and 32 cakes. While the overall marketing mix was effective, the promotional aspect was identified as an area requiring enhancement. Supporting services were underutilized, suggesting opportunities for improvement, particularly in optimizing raw material utilization to heighten productivity and income while ensuring superior product quality. The study underscores the need for strategic enhancements in promotional efforts and the maximization of supporting services to align with the already satisfactory product quality. Furthermore, it emphasizes the significance of leveraging raw materials effectively to augment productivity and profitability in the SMEs pastry and bakery sector. Enhancing promotional strategies and optimizing supporting services are crucial for SMEs in the pastry and bakery industry to strengthen market positioning. Additionally, future research endeavors should delve deeper into the impact of optimized raw material utilization on productivity and income within this sector, thereby fostering sustained growth and competitiveness.
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spelling doaj.art-e97697df8fa44501be2ea4fc32c6fdf82024-04-17T02:53:46ZengPoliteknik Pariwisata NHI BandungJurnal Kepariwisataan2477-38082721-47532023-12-017210.34013/jk.v7i2.959Enhancing Product Excellence and Business Growth Approaches for Small and Medium-Sizes Pastry and Bakery EnterprisesWawan Bagus Santoso0Wuryaningsih Dwi Sayekti1Dyah Aring Hepiana Lestari2University of LampungUniversity of LampungUniversity of Lampung TThis research aims to comprehensively assess the production facilities, production performance, operating income, the marketing mix, supporting services, and strategy development within Small and Medium-Sized Enterprises (SMEs) in the pastry and bakery industry. The study includes 41 respondents, comprising business owners, seven employees, 30 consumers, and three expert chefs in the pastry and bakery field. A mixed-method approach, combining descriptive qualitative and quantitative analyses, was employed. The research involved both qualitative exploration of respondents' perceptions and quantitative measurements of production performance and marketing effectiveness. Findings revealed satisfactory product quality, yielding profitable results from an average daily production of 100 bread loaves and 32 cakes. While the overall marketing mix was effective, the promotional aspect was identified as an area requiring enhancement. Supporting services were underutilized, suggesting opportunities for improvement, particularly in optimizing raw material utilization to heighten productivity and income while ensuring superior product quality. The study underscores the need for strategic enhancements in promotional efforts and the maximization of supporting services to align with the already satisfactory product quality. Furthermore, it emphasizes the significance of leveraging raw materials effectively to augment productivity and profitability in the SMEs pastry and bakery sector. Enhancing promotional strategies and optimizing supporting services are crucial for SMEs in the pastry and bakery industry to strengthen market positioning. Additionally, future research endeavors should delve deeper into the impact of optimized raw material utilization on productivity and income within this sector, thereby fostering sustained growth and competitiveness. https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/959Production FacilitiesBusiness Support ServicesCake and Bakery SMSEsProduction performanceBusiness development strategies
spellingShingle Wawan Bagus Santoso
Wuryaningsih Dwi Sayekti
Dyah Aring Hepiana Lestari
Enhancing Product Excellence and Business Growth Approaches for Small and Medium-Sizes Pastry and Bakery Enterprises
Jurnal Kepariwisataan
Production Facilities
Business Support Services
Cake and Bakery SMSEs
Production performance
Business development strategies
title Enhancing Product Excellence and Business Growth Approaches for Small and Medium-Sizes Pastry and Bakery Enterprises
title_full Enhancing Product Excellence and Business Growth Approaches for Small and Medium-Sizes Pastry and Bakery Enterprises
title_fullStr Enhancing Product Excellence and Business Growth Approaches for Small and Medium-Sizes Pastry and Bakery Enterprises
title_full_unstemmed Enhancing Product Excellence and Business Growth Approaches for Small and Medium-Sizes Pastry and Bakery Enterprises
title_short Enhancing Product Excellence and Business Growth Approaches for Small and Medium-Sizes Pastry and Bakery Enterprises
title_sort enhancing product excellence and business growth approaches for small and medium sizes pastry and bakery enterprises
topic Production Facilities
Business Support Services
Cake and Bakery SMSEs
Production performance
Business development strategies
url https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/959
work_keys_str_mv AT wawanbagussantoso enhancingproductexcellenceandbusinessgrowthapproachesforsmallandmediumsizespastryandbakeryenterprises
AT wuryaningsihdwisayekti enhancingproductexcellenceandbusinessgrowthapproachesforsmallandmediumsizespastryandbakeryenterprises
AT dyaharinghepianalestari enhancingproductexcellenceandbusinessgrowthapproachesforsmallandmediumsizespastryandbakeryenterprises