Computing the Expected Cost of an Appointment Schedule for Statistically Identical Customers with Probabilistic Service Times
A cogent method is presented for computing the expected cost of an appointment schedule where customers are statistically identical, the service time distribution has known mean and variance, and customer no-shows occur with time-dependent probability. The approach is computationally efficient and c...
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| Formato: | Artigo |
| Idioma: | English |
| Publicado em: |
Hindawi Limited
2014-01-01
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| Colecção: | The Scientific World Journal |
| Acesso em linha: | http://dx.doi.org/10.1155/2014/949726 |