The role of change management in trust formation in commercial banks
Trust in commercial banks is considered to be one of the vital factors affecting the success of commercial banks’ activities. However, the level of trust in banks has decreased during last years and is quite low at present. Therefore, it is necessary to change the confidence level to higher. This sc...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2015-12-01
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Series: | Business: Theory and Practice |
Subjects: | |
Online Access: | https://journals.vgtu.lt/index.php/BTP/article/view/8244 |