Strategies used by nurses for conflict mediation

Strategies used by nurses for conflict mediation

ABSTRACT Objective: to understand what are the strategies used by nurses to mediate conflicts. Method: a qualitative and descriptive study that used oral history, carried out in the organ transplant unit of a university hospital located in the city of São Paulo, SP, Brazil. The population consiste...

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Bibliographic Details
Main Authors: Eduarda de Carlo Sbordoni, Paola Nabeshima Madaloni, Gisele Silva de Oliveria, Rosana Rodrigues Figueira Fogliano, Vanessa Ribeiro Neves, Alexandre Pazetto Balsanelli
Format: Article
Language:English
Published: Associação Brasileira de Enfermagem 2020-12-01
Series:Revista Brasileira de Enfermagem
Subjects:
Nursing
Negotiation
Professional Competence
Nursing Administration Research
Qualitative Research
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020001700170&tlng=pt

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http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020001700170&tlng=pt

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