Designing a Model for the Effect of Content Marketing on the Effectiveness of E-customer Relationship Management

<p>The present study aims to design a model for the effect of content marketing on e-customer relationship management (E-CRM) in the Iran Public Libraries Foundation (IPLF). This research is applied in terms of its objective and mixed (quantitative-qualitative) in terms of its approach. The st...

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Bibliographic Details
Main Authors: Hasti sohrabi, seyed ali asghar razavi, Safie Tahmasebi Limoei, Atefeh Zareei
Format: Article
Language:English
Published: Regional Information Center for Science and Technology (RICeST) 2022-07-01
Series:International Journal of Information Science and Management
Online Access:https://ijism.ricest.ac.ir/index.php/ijism/article/view/2465