Women Labour in Call Centres: Understanding Characteristics of Work

This paper is concerned with the work experiences of women employees in info-service-based offices as telephone call centres. Call centres have grown rapidly in Tur-key in recent years, creating a large number of new jobs. In particular, it is concerned with the question of whether call centre jobs...

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Bibliographic Details
Main Authors: Gulten Dursun, Hale Butun Bayram
Format: Article
Language:English
Published: Centre for Strategic Research & Analysis 2014-07-01
Series:Journal of Global Analysis
Subjects:
Online Access:http://cesran.org/dergi.php?id=178