Women Labour in Call Centres: Understanding Characteristics of Work
This paper is concerned with the work experiences of women employees in info-service-based offices as telephone call centres. Call centres have grown rapidly in Tur-key in recent years, creating a large number of new jobs. In particular, it is concerned with the question of whether call centre jobs...
Main Authors: | Gulten Dursun, Hale Butun Bayram |
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Format: | Article |
Language: | English |
Published: |
Centre for Strategic Research & Analysis
2014-07-01
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Series: | Journal of Global Analysis |
Subjects: | |
Online Access: | http://cesran.org/dergi.php?id=178 |
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