Impact of e-servicescapes on student engagement: mediating impact of experience quality

Impact of e-servicescapes on student engagement: mediating impact of experience quality

Purpose - The purpose of this paper is to investigate the impact of design of e-servicescapes on student engagement in distance education (DE), and examine whether this impact is mediated by student experience quality. Design/methodology/approach - Quantitative research approach based on cross-secti...

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Bibliographic Details
Main Authors: Hansani Chathurika Dassanayake, Asanka Senevirathne
Format: Article
Language:English
Published: Emerald Publishing 2018-09-01
Series:AAOU Journal
Subjects:
student engagement
experience quality
e-servicescapes
Online Access:https://www.emerald.com/insight/content/doi/10.1108/AAOUJ-11-2018-0024/full/pdf?title=impact-of-e-servicescapes-on-student-engagement-mediating-impact-of-experience-quality

Internet

https://www.emerald.com/insight/content/doi/10.1108/AAOUJ-11-2018-0024/full/pdf?title=impact-of-e-servicescapes-on-student-engagement-mediating-impact-of-experience-quality

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