Consumer evaluations of e-services: A perceived risk perception in financial institutions

Purpose: This research integrates the perceived risk theory and the technology acceptance model to identify the consumer’s perception of risk toward electronic banking services. The main purpose of this research is to see how consumers perceive risk and its dimensions in creating attitudes and conti...

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Bibliographic Details
Main Authors: Besim Beqaj, Granit Baca
Format: Article
Language:English
Published: Faculty of Economics and Business in Osijek 2022-01-01
Series:Ekonomski Vjesnik
Subjects:
Online Access:https://hrcak.srce.hr/file/406924