ATTRACTING CUSTOMERS USING SUSTAINABILITY: A LOOK AT THE DATAI, LANGKAWI

As natural disaster becomes more common, environmental sustainabilityhasbeguntogainmoreattention. Manyenvironmentalists originating from developed countries have been working towards creating awareness on global warming. Considering the conservation of the environment, the Datai’s target market is...

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Main Authors: Rozila Ahmad, Johan Eusoffe Abdullah, Noor Azimin Zainol, Asmahany Ramely
Format: Article
Language:English
Published: UUM PRESS 2023-01-01
Series:Journal of Business Management and Accounting
Subjects:
Online Access:https://e-journal.uum.edu.my/index.php/jbma/article/view/14721
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author Rozila Ahmad
Johan Eusoffe Abdullah
Noor Azimin Zainol
Asmahany Ramely
author_facet Rozila Ahmad
Johan Eusoffe Abdullah
Noor Azimin Zainol
Asmahany Ramely
author_sort Rozila Ahmad
collection DOAJ
description As natural disaster becomes more common, environmental sustainabilityhasbeguntogainmoreattention. Manyenvironmentalists originating from developed countries have been working towards creating awareness on global warming. Considering the conservation of the environment, the Datai’s target market is the nature lovers from rich and developed countries who are willing to pay more than RM1000 per night for a room. The objective of this case study is to discover the Datai’s sustainability initiatives in its effort to attract customers. Based on a semi-structured interview with the Datai’s Human Resource Director, it is discovered that the luxury resort that is rich in wildlife and faces the Datai Bay invested up to RM 2 million for environmental sustainability. The Datai sustainable environment initiative covers all aspects of life, addressing sustainability issues head on by raising awareness among schoolchildren, the local community, and visitors.
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spelling doaj.art-ea839ef42391446e92ae411a634dcc402023-11-16T02:13:45ZengUUM PRESSJournal of Business Management and Accounting2231-92982636-92492023-01-0113110.32890/jbma2023.13.1.3ATTRACTING CUSTOMERS USING SUSTAINABILITY: A LOOK AT THE DATAI, LANGKAWIRozila Ahmad0Johan Eusoffe Abdullah1Noor Azimin Zainol2Asmahany Ramely3School of Tourism, Hospitality and Event Management, Universiti Utara Malaysia, Kedah, MalaysiaThe Datai Langkawi, Jalan Teluk Datai, Langkawi, KedahSchool of Tourism, Hospitality and Event Management, Universiti Utara Malaysia, Kedah, MalaysiaSchool of Tourism, Hospitality and Event Management, Universiti Utara Malaysia, Kedah, Malaysia As natural disaster becomes more common, environmental sustainabilityhasbeguntogainmoreattention. Manyenvironmentalists originating from developed countries have been working towards creating awareness on global warming. Considering the conservation of the environment, the Datai’s target market is the nature lovers from rich and developed countries who are willing to pay more than RM1000 per night for a room. The objective of this case study is to discover the Datai’s sustainability initiatives in its effort to attract customers. Based on a semi-structured interview with the Datai’s Human Resource Director, it is discovered that the luxury resort that is rich in wildlife and faces the Datai Bay invested up to RM 2 million for environmental sustainability. The Datai sustainable environment initiative covers all aspects of life, addressing sustainability issues head on by raising awareness among schoolchildren, the local community, and visitors. https://e-journal.uum.edu.my/index.php/jbma/article/view/14721Langkawienvironmental sustainabilityhotel
spellingShingle Rozila Ahmad
Johan Eusoffe Abdullah
Noor Azimin Zainol
Asmahany Ramely
ATTRACTING CUSTOMERS USING SUSTAINABILITY: A LOOK AT THE DATAI, LANGKAWI
Journal of Business Management and Accounting
Langkawi
environmental sustainability
hotel
title ATTRACTING CUSTOMERS USING SUSTAINABILITY: A LOOK AT THE DATAI, LANGKAWI
title_full ATTRACTING CUSTOMERS USING SUSTAINABILITY: A LOOK AT THE DATAI, LANGKAWI
title_fullStr ATTRACTING CUSTOMERS USING SUSTAINABILITY: A LOOK AT THE DATAI, LANGKAWI
title_full_unstemmed ATTRACTING CUSTOMERS USING SUSTAINABILITY: A LOOK AT THE DATAI, LANGKAWI
title_short ATTRACTING CUSTOMERS USING SUSTAINABILITY: A LOOK AT THE DATAI, LANGKAWI
title_sort attracting customers using sustainability a look at the datai langkawi
topic Langkawi
environmental sustainability
hotel
url https://e-journal.uum.edu.my/index.php/jbma/article/view/14721
work_keys_str_mv AT rozilaahmad attractingcustomersusingsustainabilityalookatthedatailangkawi
AT johaneusoffeabdullah attractingcustomersusingsustainabilityalookatthedatailangkawi
AT nooraziminzainol attractingcustomersusingsustainabilityalookatthedatailangkawi
AT asmahanyramely attractingcustomersusingsustainabilityalookatthedatailangkawi