A Conceptual Model for Emergency Department Patient Experience

Emergency department (ED) patient experience continues to be a growing area of focus for ED physicians, administrators, and regulatory agencies. Recent literature has suggested a strong correlation between positive ratings of patient experience and important health system goals, including improved c...

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Bibliographic Details
Main Authors: Jonathan D Sonis MD, Emily L Aaronson MD, Allison Castagna MPH, Benjamin White MD
Format: Article
Language:English
Published: SAGE Publishing 2019-09-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373518795415