Are Black Friday Deals Worth It? Mining Twitter Users’ Sentiment and Behavior Response

The Black Friday event has become a global opportunity for marketing and companies’ strategies aimed at increasing sales. The present study aims to understand consumer behavior through the analysis of user-generated content (UGC) on social media with respect to the Black Friday 2018 offers...

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Bibliographic Details
Main Authors: Jose Ramon Saura, Ana Reyes-Menendez, Pedro Palos-Sanchez
Format: Article
Language:English
Published: Elsevier 2019-08-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/5/3/58