Developing rightly culture on TQM - evidence from SMEs in the context of emerging economy
Purpose – Total quality management (TQM) must include orientation towards quality awareness in the overall organisational processes in a firm. A successful TQM needs a supportive culture that can adapt to alterations and strengthen innovation. This study aims to confirm the association between the s...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2021-11-01
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Series: | RAUSP Management Journal |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/RAUSP-11-2020-0264/full/pdf?title=developing-rightly-culture-on-tqm-evidence-from-smes-in-the-context-of-emerging-economy |