Bystanders’ collective responses set the norm against hate speech

Abstract Hate speech incidents often occur in social settings, from public transport to football stadiums. To counteract a prevailing passive attitude towards them, governmental authorities, sociologists, and philosophers stress bystanders’ responsibility to oppose or block hate speech. Here, across...

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Main Authors: Jimena Zapata, Justin Sulik, Clemens von Wulffen, Ophelia Deroy
Format: Article
Language:English
Published: Springer Nature 2024-02-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-024-02761-8
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author Jimena Zapata
Justin Sulik
Clemens von Wulffen
Ophelia Deroy
author_facet Jimena Zapata
Justin Sulik
Clemens von Wulffen
Ophelia Deroy
author_sort Jimena Zapata
collection DOAJ
description Abstract Hate speech incidents often occur in social settings, from public transport to football stadiums. To counteract a prevailing passive attitude towards them, governmental authorities, sociologists, and philosophers stress bystanders’ responsibility to oppose or block hate speech. Here, across two online experiments with UK participants using custom visual vignettes, we provide empirical evidence that bystanders’ expression of opposition can affect how harmful these incidents are perceived, but only as part of a collective response: one expressed by a majority of bystanders present. Experiment 1 (N = 329) shows that the silence or intervention of three bystanders affects the harm caused by hate speech, but one bystander does not. Experiment 2 (N = 269) shows this is not simply a matter of numbers but rather one of norms: only unanimous opposition reduces the public perception of the damage created by the incident. Based on our results, we advance an empirical norm account: group responses to hate speech modulate its harm by indicating either a permissive or a disapproving social norm. Our account and results, showing the need to consider responses to hate speech at a collective level, have direct implications for social psychology, the philosophy of language and public policies.
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spelling doaj.art-eb17f39476a4486986549c319ca5829b2024-03-05T18:01:09ZengSpringer NatureHumanities & Social Sciences Communications2662-99922024-02-0111111310.1057/s41599-024-02761-8Bystanders’ collective responses set the norm against hate speechJimena Zapata0Justin Sulik1Clemens von Wulffen2Ophelia Deroy3Faculty of Philosophy, Philosophy of Science and Religious Studies Ludwig-Maximilians-Universität MünchenCognition, Values & Behaviour Lab, Faculty of Philosophy, Philosophy of Science and Religious Studies Ludwig-Maximilians-Universität MünchenDepartment of Experimental Psychology, University of OxfordFaculty of Philosophy, Philosophy of Science and Religious Studies Ludwig-Maximilians-Universität MünchenAbstract Hate speech incidents often occur in social settings, from public transport to football stadiums. To counteract a prevailing passive attitude towards them, governmental authorities, sociologists, and philosophers stress bystanders’ responsibility to oppose or block hate speech. Here, across two online experiments with UK participants using custom visual vignettes, we provide empirical evidence that bystanders’ expression of opposition can affect how harmful these incidents are perceived, but only as part of a collective response: one expressed by a majority of bystanders present. Experiment 1 (N = 329) shows that the silence or intervention of three bystanders affects the harm caused by hate speech, but one bystander does not. Experiment 2 (N = 269) shows this is not simply a matter of numbers but rather one of norms: only unanimous opposition reduces the public perception of the damage created by the incident. Based on our results, we advance an empirical norm account: group responses to hate speech modulate its harm by indicating either a permissive or a disapproving social norm. Our account and results, showing the need to consider responses to hate speech at a collective level, have direct implications for social psychology, the philosophy of language and public policies.https://doi.org/10.1057/s41599-024-02761-8
spellingShingle Jimena Zapata
Justin Sulik
Clemens von Wulffen
Ophelia Deroy
Bystanders’ collective responses set the norm against hate speech
Humanities & Social Sciences Communications
title Bystanders’ collective responses set the norm against hate speech
title_full Bystanders’ collective responses set the norm against hate speech
title_fullStr Bystanders’ collective responses set the norm against hate speech
title_full_unstemmed Bystanders’ collective responses set the norm against hate speech
title_short Bystanders’ collective responses set the norm against hate speech
title_sort bystanders collective responses set the norm against hate speech
url https://doi.org/10.1057/s41599-024-02761-8
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