Impact of Emotional Intelligence and Resilience on Salespersons’ Propensity to Leave

Impact of Emotional Intelligence and Resilience on Salespersons’ Propensity to Leave

This study aims to investigate the effects of emotional intelligence and resilience on salespersons’ propensity to leave, considering the mediating roles of emotional exhaustion and work-family conflict. The present paper is a questionnaire-based survey of sales forces in fifty eight firms in Kerman...

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Bibliographic Details
Main Authors:	Soheila Heidari, Fakhraddin Maroofi, Arman Ahmadizad
Format:	Article
Language:	fas
Published:	Yazd University 2017-05-01
Series:	کاوش‌های مدیریت بازرگانی
Subjects:	emotional intelligence resilience emotional exhaustion work-family conflict turnover intention
Online Access:	http://bar.yazd.ac.ir/article_989_c70db44f16ad1ae2d69dc28e87b146e0.pdf

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