Unlocking User Satisfaction: A Delone & Mclean Is Success Model Approach To It Helpdesk Ticketing System Adoption
The IT Helpdesk Ticketing System application is used to submit requests for IT services and handle technical problems related to these services. This research aims to understand the factors that influence user satisfaction with this application, which is triggered by user dissatisfaction. The resea...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)
2024-12-01
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| Series: | Journal of Applied Engineering and Technological Science |
| Subjects: | |
| Online Access: | https://journal.yrpipku.com/index.php/jaets/article/view/4469 |