The effects of personality, deviant behavior, and employee engagement on frontline employees' organizational commitment

This study aims to analyze the effect of personality on organizational commitment mediated and moderated by deviant behavior and employee engagement. The study was conducted at PT. Smartfren Telecom, Tbk in Malang City, involving 105 respondents of frontline employees and the collected data were pro...

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Bibliographic Details
Main Authors: Noermijati, Noermijati, Firdaus, Ema Zahra, Baltimurik, Ridolof Wenand
Format: Article
Language:English
Published: Growing Science 2021-01-01
Series:Management Science Letters
Online Access:http://www.growingscience.com/msl/Vol11/msl_2020_342.pdf