Intention to buy, interactive marketing, and online purchase decisions

The digital era changes marketing activities and consumer behavior, particularly by changing conventional transactions into digitalized ones through online marketplaces. Before consumers make purchase decisions, they usually experience a phase in which they have needs and desires to choose, have, an...

Full description

Bibliographic Details
Main Authors: Yusepaldo Pasharibu, Jessica Aprilia Soerijanto, Ferry Jie
Format: Article
Language:English
Published: Universitas Kristen Satya Wacana 2020-10-01
Series:Jurnal Ekonomi dan Bisnis
Subjects:
Online Access:https://ejournal.uksw.edu/jeb/article/view/3398
_version_ 1827788044396134400
author Yusepaldo Pasharibu
Jessica Aprilia Soerijanto
Ferry Jie
author_facet Yusepaldo Pasharibu
Jessica Aprilia Soerijanto
Ferry Jie
author_sort Yusepaldo Pasharibu
collection DOAJ
description The digital era changes marketing activities and consumer behavior, particularly by changing conventional transactions into digitalized ones through online marketplaces. Before consumers make purchase decisions, they usually experience a phase in which they have needs and desires to choose, have, and use certain products. This phase is commonly known as intention to buy. However, intention to buy alone is insufficient in encouraging ones to make purchase decisions, especially in the online shopping environment. In this respect, the trust factor in online transactions that is established by maintaining good relationships with consumers through interactive marketing also likely explains online purchase decisions. Consequently, this study tests the effect of intention to buy on online purchase decisions as moderated by interactive marketing at an online marketplace in Indonesia, namely Sale-Stock. Data are generated from 200 respondents with the purposive sampling technique by distributing the questionnaires in Google Form through social media. Data are then analyzed with the multiple regression technique. The results show that intention to buy and interactive marketing affect online purchase decisions, both individually and simultaneously. Further, interactive marketing does not moderate the relationship between intention to buy and online purchase decisions.
first_indexed 2024-03-11T17:01:47Z
format Article
id doaj.art-eb89d56bc5df47a6a8a14d5fba448ac7
institution Directory Open Access Journal
issn 1979-6471
2528-0147
language English
last_indexed 2024-03-11T17:01:47Z
publishDate 2020-10-01
publisher Universitas Kristen Satya Wacana
record_format Article
series Jurnal Ekonomi dan Bisnis
spelling doaj.art-eb89d56bc5df47a6a8a14d5fba448ac72023-10-20T08:38:49ZengUniversitas Kristen Satya WacanaJurnal Ekonomi dan Bisnis1979-64712528-01472020-10-0123233935610.24914/jeb.v23i2.33981896Intention to buy, interactive marketing, and online purchase decisionsYusepaldo Pasharibuhttps://orcid.org/0000-0003-3738-8240Jessica Aprilia SoerijantoFerry JieThe digital era changes marketing activities and consumer behavior, particularly by changing conventional transactions into digitalized ones through online marketplaces. Before consumers make purchase decisions, they usually experience a phase in which they have needs and desires to choose, have, and use certain products. This phase is commonly known as intention to buy. However, intention to buy alone is insufficient in encouraging ones to make purchase decisions, especially in the online shopping environment. In this respect, the trust factor in online transactions that is established by maintaining good relationships with consumers through interactive marketing also likely explains online purchase decisions. Consequently, this study tests the effect of intention to buy on online purchase decisions as moderated by interactive marketing at an online marketplace in Indonesia, namely Sale-Stock. Data are generated from 200 respondents with the purposive sampling technique by distributing the questionnaires in Google Form through social media. Data are then analyzed with the multiple regression technique. The results show that intention to buy and interactive marketing affect online purchase decisions, both individually and simultaneously. Further, interactive marketing does not moderate the relationship between intention to buy and online purchase decisions.https://ejournal.uksw.edu/jeb/article/view/3398purchase decisionsintention to buyinteractive marketingonline shop
spellingShingle Yusepaldo Pasharibu
Jessica Aprilia Soerijanto
Ferry Jie
Intention to buy, interactive marketing, and online purchase decisions
Jurnal Ekonomi dan Bisnis
purchase decisions
intention to buy
interactive marketing
online shop
title Intention to buy, interactive marketing, and online purchase decisions
title_full Intention to buy, interactive marketing, and online purchase decisions
title_fullStr Intention to buy, interactive marketing, and online purchase decisions
title_full_unstemmed Intention to buy, interactive marketing, and online purchase decisions
title_short Intention to buy, interactive marketing, and online purchase decisions
title_sort intention to buy interactive marketing and online purchase decisions
topic purchase decisions
intention to buy
interactive marketing
online shop
url https://ejournal.uksw.edu/jeb/article/view/3398
work_keys_str_mv AT yusepaldopasharibu intentiontobuyinteractivemarketingandonlinepurchasedecisions
AT jessicaapriliasoerijanto intentiontobuyinteractivemarketingandonlinepurchasedecisions
AT ferryjie intentiontobuyinteractivemarketingandonlinepurchasedecisions