Consumer behaviour towards the adoption of digital banking channels

Digital banking channels have gained immense popularity and have successfully acquired and retained clients. Despite their growing popularity, some consumers still hesitate to adopt these channels. In this study, we explore the role of personality in influencing consumer behaviour towards adopting...

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Bibliographic Details
Main Author: Ntswaki Petunia Matlala
Format: Article
Language:English
Published: Universidade Federal de Pernambuco 2024-06-01
Series:Consumer Behavior Review
Subjects:
Online Access:https://periodicos.ufpe.br/revistas/index.php/cbr/article/view/260295