Measuring the Effectiveness of Queen Elizabeth II Library Document Delivery Operations Before and After the Implementation of Relais International’s Enterprise Document Delivery Software

<b>Objective</b> To compare the performance of the Queen Elizabeth II Document Deliveryoperation before and after the implementation of Relais International’s Enterprise documentdelivery software.<br><b>Methods</b> This paper employs methodology established in the Ass...

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Bibliographic Details
Main Author: Patrick Warner
Format: Article
Language:English
Published: University of Alberta 2007-06-01
Series:Evidence Based Library and Information Practice
Subjects:
Online Access:http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/72/419