Impact of Work Conditions and Minority Patient Populations on Quality and Errors

Objectives: To determine whether workplace conditions affect care quality and errors, especially in primary care clinics serving minority patients. Methods: We conducted a 3-year assessment of work conditions and patient outcomes in 73 primary care clinics in the upper Midwest and New York City. Stu...

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Bibliographic Details
Main Authors: Anita B. Varkey MD, Linda Baier Manwell MS, Roger L. Brown PhD, Enid Montague PhD, Neda Laiteerapong MD, Diana Burgess PhD, Said Ibrahim MD
Format: Article
Language:English
Published: SAGE Publishing 2016-02-01
Series:Health Services Research & Managerial Epidemiology
Online Access:https://doi.org/10.1177/2333392815625997