Preparing the care relationship: a welcoming tool in health units Preparando la relación para atender al paciente: una herramienta para el acogimiento en unidades de salud Preparando a relação de atendimento: ferramenta para o acolhimento em unidades de saúde
This study aimed to identify and analyze aspects regarding the preparation for the worker-user relationship in a primary health care unit in a city in the state of São Paulo-Brazil, from the perspective of welcoming. The health work process is the theoretical basis of the study; participant observat...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Universidade de São Paulo
2009-12-01
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Series: | Revista Latino-Americana de Enfermagem |
Subjects: | |
Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692009000600012 |