Service System Innovation and Competitiveness In an Emerging Market: The Moderating Role of Managerial Competencies

This study empirically examines the correlation between service system innovation and competitiveness in Nigeria, an emerging market, by focusing on the country’s mobile telecommunications sector. The moderating effect of managerial competencies was also tested. Due to the contribution of the teleco...

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Bibliographic Details
Main Authors: EKOM ETIM AKPAN, Anthony Aniagbaoso Igwe, Waribugo Sylva, Ben Etim Udoh
Format: Article
Language:English
Published: Universitas Gadjah Mada 2024-01-01
Series:Gadjah Mada International Journal of Business
Subjects:
Online Access:https://journal.ugm.ac.id/gamaijb/article/view/73482