Machine learning approach to customer sentiment analysis in twitter airline reviews

Customers typically provide both online and physical services they use ratings and reviews. However, the volume of reviews might grow very quickly. The power of machine learning to recognize this kind of data is astounding. Numerous algorithms that could be employed for job of sentiment analysis hav...

Full description

Bibliographic Details
Main Authors: Pujo Ariesanto Akhmad Ekka, Adi Kusworo, Puji Widodo Aris
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Subjects:
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/85/e3sconf_icenis2023_02044.pdf