Machine learning approach to customer sentiment analysis in twitter airline reviews
Customers typically provide both online and physical services they use ratings and reviews. However, the volume of reviews might grow very quickly. The power of machine learning to recognize this kind of data is astounding. Numerous algorithms that could be employed for job of sentiment analysis hav...
Main Authors: | Pujo Ariesanto Akhmad Ekka, Adi Kusworo, Puji Widodo Aris |
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Format: | Article |
Language: | English |
Published: |
EDP Sciences
2023-01-01
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Series: | E3S Web of Conferences |
Subjects: | |
Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/85/e3sconf_icenis2023_02044.pdf |
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