ANALISIS KEPUASAN KONSUMEN RESTORAN CEPAT SAJI MENGGUNAKAN METODE PARTIAL LEAST SQUARE (Studi Kasus: Burger King Bali)

<p><em>The were two aims of this research. First is to get model of the relation between the latent variable quality of service and product quality to customer satisfaction. The second was to determine the influence of service quality on customer satisfaction and the influence of product...

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Bibliographic Details
Main Authors: MADE SANJIWANI, KETUT JAYANEGARA, I PUTU EKA N. KENCANA
Format: Article
Language:English
Published: Universitas Udayana 2015-06-01
Series:E-Jurnal Matematika
Subjects:
Online Access:http://ojs.unud.ac.id/index.php/mtk/article/view/15101