CUSTOMER ASSESSMENT OF QUALITY OF TRANSPORT

This article aims to understand the requirements imposed on the quality of passenger transport and public opinion evaluation of the quality of passenger service by the customer. It is intended for providers of public transport as a source of information in present time.

Bibliographic Details
Main Author: Tereza Hečková
Format: Article
Language:ces
Published: University of Pardubice 2011-07-01
Series:Perner’s Contacts
Subjects:
Online Access:https://pernerscontacts.upce.cz/index.php/perner/article/view/827