THE INFLUENCE OF LEADERSHIP STYLE ON SERVICE QUALITY IN HIGHER EDUCATION: A STUDY AT A SOCIAL SCIENCE FACULTY

THE INFLUENCE OF LEADERSHIP STYLE ON SERVICE QUALITY IN HIGHER EDUCATION: A STUDY AT A SOCIAL SCIENCE FACULTY

This study aimed at disclosing the influence of the leadership style on the service quality in Higher Education Institution. This study population is 103 supporting staffs of a social science faculty, with a proportional random sampling of 80 people. The hypothesis in this study was analyzed by usin...

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Bibliographic Details
Main Authors: Andy Fefta Wijaya, Catrine Ana Prastyari, Armanu Armanu
Format: Article
Language:English
Published: University of Brawijaya 2019-08-01
Series:Jurnal Aplikasi Manajemen
Subjects:
Leadership style
Service Quality
Higher Education Management
Online Access:https://jurnaljam.ub.ac.id/index.php/jam/article/view/1527

Internet

https://jurnaljam.ub.ac.id/index.php/jam/article/view/1527

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