Human-centered design of complex systems: An experience-based approach
This position paper presents a new approach based on my experience in the evolution of human-centered design (HCD) during four decades, and how it has struggled to become a discipline in its own right in complex socio-technical systems’ creation, development and operations. The 20th century saw trem...
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| Format: | Article |
| Language: | English |
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Cambridge University Press
2017-01-01
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| Series: | Design Science |
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| Online Access: | https://www.cambridge.org/core/product/identifier/S2053470117000087/type/journal_article |